Admissions Clerk

Charleston, South Carolina, United States | Full-time

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The Admissions Clerk will be responsible for answering all incoming calls from a multi-line phone. This person must have a pleasant, professional and friendly manner. Hours will be M-F 8-4:40p. 

Nothing inspires a person more than bringing care and coordination to patients and their families who are facing end of life care.  We offer a supportive work environment where faith, excellence, compassion, respect and integrity are an essential part of our company culture.  Make a difference in patients’ lives today, as well as in your own career. Come grow with us. 

  About Us:

Heart of Hospice was founded in 2007 and currently provides care to patients via 17 agencies throughout Arkansas, Louisiana, South Carolina and Mississippi. We provide excellent training, innovative technology, competitive benefits and unlimited opportunities to learn and grow.  Be a part of the team that is transforming end of life care.

 The Position:

The Admissions Clerk will answer and direct calls promptly, in a professional, friendly and polite manner. Direct calls to appropriate department or person and/or take complete messages to send to the appropriate department or person. Maintain a call log of all calls, outcomes and messages. He/She will carry out customer service duties, such as interacting with patients, families, and referral sources providing telephone assistance, and entering patient data. Administrative tasks such as preparation of outgoing letters, distributing and sending tickets, faxes and upload documentation to EMR.

The Requirements:

  • High School Diploma/Equivalency.
  • Healthcare experience, basic knowledge of healthcare, hospice preferred
  • Phone operator/Call Center Experience a plus

 Why Should I Apply:

  • Excellent benefits
  • Competitive healthcare package
  • 401k match
  • Eligible for paid holidays and PTO from date of hire
  • EAP program
  • Supportive team environment
  • Growth and advancement opportunities
  • Free Downtown Parking

 Website: www.heartofhospice.net

Heart of Hospice is an Equal Opportunity Employer.