Director of Patient Care

Baton Rouge, LA, USA Full-time

Job Description Summary


The Director of Patient Care is responsible for the overall direction of hospice clinical services.  The DPC establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.


JOB Responsibilities


  • Provides guidance and counseling to Patient Care Managers to assist them in continually improving all aspects of hospice care services, provided through organization personnel.
  • Evaluates and monitors performance of Patient Care Managers.
  • Assists Patient Care Managers in managing clinical teams and planning and scheduling.
  • Assists Patient Care Managers to develop skills and techniques in evaluating the performance of clinicians.
  • Coordinates and oversees all direct and indirect patient services.
  • Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
  • Conducts annual evaluations on clinicians, or more frequently if indicated.
  • Develops, implements and evaluates the orientation program for new organization personnel and orients new personnel either directly or delegated.
  • Assists in recruitment of qualified personnel, orientation, performance management, and terminations according to agency protocol.
  • Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services meeting budgetary expectations.
  • Participates and ensures effectiveness of the Interdisciplinary Team meetings.
  • Promotes hospice referrals in the health care community.
  • Develops and maintains strong relationships with physicians and the community at large.
  • Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws.
  • Assists with the evaluation of organization performance via quality assessment performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.
  • Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.
  • Ensures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance.
  • Stays informed about changes in the field and hospice care and shares information with each discipline within.
  • Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses.
  • Assists the Administrator in the preparation and administration of the organization's budget to drive financial performance.
  • In the absence of the Administrator, the Director of Patient Care may become the acting Administrator and will be vested with authority to act in behalf of the Administrator.
  • Knowledge of and adherence to all policy and procedures.
  • Maintains compliance by documenting accurately and timely within the organization’s electronic health record.
  • Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization.
  • Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction,    Quality Service, Compliance, Growth and Financial Performance.
  • Knowledge of and adherence to the employee Code of Conduct and Code of Ethics.               


The above statements are intended to be a summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.




  • Registered nurse current license in the State with no restrictions to practice professional nursing in the


  • Bachelor’s degree in Nursing from an accredited program Hospice and Palliative Care certification preferred.
  • Three years of management experience in a hospice or related health care organization preferred.
  • Maintains a current CPR certification.
  • Primarily frequent in nature with exerting up to fifty pounds of force occasionally, and/or up to twenty pounds of force frequently, and/or up to ten pounds of force constantly to move objects: reaching, lifting, carrying, handling, walking, sitting, standing, bending, squatting, climbing, kneeling, and twisting.  Position may require pushing and pulling up to 300 lbs. Frequent to continuous speaking, hearing, near visual acuity, far visual acuity, depth perception, typing and driving.