Patient Care Manager- RN

Monroe, Louisiana, United States Full-time

Job Title:

Patient Care Manager

Reports To:

Director of Patient Care

Exemption Status:  

Exempt

 

 

Job Description Summary

 

The Patient Care Manager is responsible for coordinating and managing a team of patients.  The Patient Care Manager plans, organizes, and directs all patient care services for patients in the assigned caseload ensuring quality patient care is maintained. He/she coordinates with the interdisciplinary team to implement the established plan of patient care and ensuring effective management of visit utilization and control of expenses and supervision of patient care personnel.

 

JOB Responsibilities

 

·           Reviews available patient information related to case, including home visits, to determine hospice/home care needs.  Assigns appropriate hospice personnel to case as needed.  Conferences with Medical Director regarding any questions about an individual's eligibility for services.

·           Reviews and evaluates each case through a variety of means such as home visits, confer­ences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.

·           Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course.

·           Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.

·           Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.

·           Assists in the screening and interviewing process of new employees and makes recommendations for employment of individuals.  Assists in the orientation of new employees.

·           Assists the Director of Patient Care and other supervisory hospice personnel in the planning, implementation and evaluation of in-service and con­tinuing education programs.

·           Assesses health needs of community and assists in the development of plan(s)/ program(s) to meet needs.  Participates in public relation and community activities that promote the organization's role as an effective member of the hospice and health care delivery system.

·           Promotes customer service orientation to all hospice personnel.

·           Participates actively in quality assessment performance improvement program.

·           Performs other duties and activities as delegated by the Director of Patient Care and/or Administrator.

·           Knowledge of and adherence to all policy and procedures.

·           Maintains compliance by documenting accurately and timely within the organization’s electronic health record.

·          Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization.

·          Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction,    Quality Service, Compliance, Growth and Financial Performance.

·          Knowledge of and adherence to the employee Code of Conduct and Code of Ethics.               

                                                             

The above statements are intended to be a summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

 

 

JOB REQUIREMENTS

·          Registered nurse with current licensure with no restrictions to practice profes­sional nursing in the state.

·           Must have two (2) years experience as a Registered Nurse.  

·           Previous experience in hospice/home care setting and with two years management or supervisory experience.

·           Maintains current CPR certification.

·           Primarily frequent in nature with exerting up to fifty pounds of force occasionally, and/or up to twenty pounds of force frequently, and/or up to ten pounds of force constantly to move objects: reaching, lifting, carrying, handling, walking, sitting, standing, bending, squatting, climbing, kneeling, and twisting.  Position may require pushing and pulling up to 300 lbs. Frequent to continuous speaking, hearing, near visual acuity, far visual acuity, depth perception, typing and driving.