Hospice Volunteer Coordinator - Cleveland, MS

Cleveland, Mississippi, United States Full-time

Job Description Summary


The Volunteer Coordinator is responsible for planning, coordinating, and managing all aspects of the organizations Volunteer Program.


JOB Responsibilities


  • Develop and maintain volunteer training and orientation program.
  • Recruits, selects, and orients volunteers ensuring that the volunteer understands they are responsible to meet the needs of the patient.
  • Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.
  • Assigns, coordinates, schedules, supervises, and evaluates volunteers in collaboration with the Interdisciplinary team and identified needs for volunteer services.
  • Responsible for accessing and documenting the competency of volunteers at the time of interview, at the completion of the initial orientation and annually.
  • Ensuring hospice volunteers document activities upon completion of the activity.
  • Maintains monthly statistics including the cost savings achieved through the use of volunteers and the level of activity.
  • Effectively documents recruitment efforts on an ongoing basis.
  • Maintains accurate and current volunteer personnel files.
  • Reevaluates volunteer program as necessary.
  • Coordinates volunteer support groups and/or education meetings.
  • Attends and participates in interdisciplinary team meetings.
  • Provides information to individuals and the community regarding hospice volunteer services.
  • Collaborates with other departments to organize and facilitate special events/projects in areas such as community education, and hospice sponsored events as requested.
  • Participates in staff training and educational programs as appropriate.
  • Participates as needed in the budget preparation for program development to meet regulatory requirements and organizational goals.
  • Participates in quality assessment performance improvement teams and activities.
  • Knowledge of and adherence to all policy and procedures.
  • Maintains compliance by documenting accurately and timely within the organization’s electronic health record.
  • Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization.
  • Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction,    Quality Service, Compliance, Growth and Financial Performance.
  • Knowledge of and adherence to the employee Code of Conduct and Code of Ethics.               


The above statements are intended to be a summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.




  • College degree, advanced degree in human services preferred.
  • Minimum of two years’ experience in a health care setting. Hospice and/or volunteer experience preferred.
  • Primarily frequent in nature with exerting up to fifty pounds of force occasionally, and/or up to twenty pounds of force frequently, and/or up to ten pounds of force constantly to move objects: reaching, lifting, carrying, handling, walking, sitting, standing, bending, squatting, climbing, kneeling, and twisting.  Position may require pushing and pulling up to 300 lbs. Frequent to continuous speaking, hearing, near visual acuity, far visual acuity, depth perception, typing and driving.